Rudy Project North America - Return Instructions

To determine if your product qualifies for a warranty claim, please follow the instructions listed bellow.

How To Process A Warranty

Send your product in a traceable manner along with this completed Warranty Claim Form to the address listed below.
(Rudy Project is not responsible for lost packages that are not sent in a traceable manner)

*NOTE - Adobe Acrobat Reader is required for this claim form.
Please visit the Adobe website to download your free version.

Warranty Claim Form

Where To Send Your Product

Rudy Project
Attention: Warranty and Repairs
971 Calle Amanecer
San Clemente, CA. 92673

If They Are Under Warranty:

If we determine that your product is covered under warranty, you will be charged a small shipping and processing fee of $19.95 and a new pair (or your pair repaired) will be sent back to you. Please allow 2-3 weeks for your warranty replacements to arrive. If your form is sent to us incomplete, please consider that an additional 1 week delay could occur.

If They Are NOT Under Warranty:

We'll call you with the options available to you at that time.

Substitution of Discontinued Sunglasses
If you send a discontinued pair of sunglasses to us for warranty work, we reserve the right to send you a replacement piece of similar style and fit.

Thanks for supporting Rudy Project and spreading the good word!

Rudy Project North America
Technically Cool Eyewear
warranty@rudyprojectusa.com