If They Are Under Warranty:
If we determine that your product is covered under warranty,
you will be charged a small shipping and processing
fee of $19.95 and a new pair (or your pair repaired) will
be sent back to you. Please allow 2-3 weeks for your warranty replacements to arrive. If your form is sent to us incomplete, please consider that an additional 1 week delay could occur.
If They Are NOT Under Warranty:
We'll call you with the options available to you at that time.
Substitution of Discontinued Sunglasses
If you send a discontinued pair of sunglasses to us for warranty work, we reserve the right to send you a replacement piece of similar style and fit.
Thanks for supporting Rudy Project and spreading
the good word!
Rudy Project North America
Technically Cool Eyewear
warranty@rudyprojectusa.com |